Tech giant Google and online education leader Courseratoday announced the launch of a certificate course aimed at filling entry-level IT support jobs globally. The Google IT Support Professional Certificate, developed by subject-matter experts at Google and offered exclusively on Coursera, will help anyone with no prior experience to be ready for an entry-level IT support job in 8 to 12 months. The programme will allow learners to share their information with a host of top companies looking to hire entry-level support professionals, including Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKSystems, UPMC, and, of course, Google. "Finding qualified IT personnel is a challenge many companies face. With 150,000 open roles in IT support, it is one of the fastest growing occupations in the country," said Ben Fried, Vice President and Chief Information Officer at Google. Fried further said, "We developed this curriculum to address this proble...